Never works right

Ive never been able to use this app. Itll be on the load page to find a kiosk so long that it times out.... EVERY SINGLE TIME. I hate trying to use this app...I keep thinking maybe its been fixed, but never have any luck using it. Please do something to improve it so that it makes it worth having. Id be renting a lot more movies if I could get this app to work.

Hoppes4 about REDBOX: Rent, Stream & Buy, v4.20